Management in Physical Therapy Practices 2nd Edition Page Test Bank
Test Bank for Management in Physical Therapy Practices 2nd Edition Catherine G. Page, ISBN-10: 0803640331, ISBN-13: 9780803640337
Chapter 1: Becoming a Healthcare Manager
Multiple Choice
1. Which of the following factors best represents clinicians who become managers?
A. Their promotion means they have strong managerial skills
B. Their promotion leads to a separation from their professions
C. Their clinical skills are critical to their new positions
D. Their clinical skills are a strong foundation for managerial skills
ANS: D
Rationale: Promotions may be decisions based on convenience and expedience rather than “best skills”.
It is often difficult for clinicians to leave their professional loyalties behind. Their specialized direct patient care clinical skills are not as important as their generic management skills that come with patient care responsibilities
2. Which of the following transitions are typically necessary for clinicians who become managers?
A. A move from circumstantial control to autonomous control
B. A move to focusing from comprehensive goals to definitive criteria
C. A move from self-direction of work to selfless service of others
D. A move from circumstantial control of work to autonomous control of work
ANS: C
Rationale: Except for “a move from self-direction of work to selfless service of other”, all the moves are reversed.
3. Which type of mentor is most likely to be important to a new regional rehabilitation manager for a national chain of nursing homes?
A. Coach
B. Exposer
C. Protector
D. Sponsor
ANS: A
Rationale: A mentor in this situation is probably of most value when he or she coaches the new person about the job. It is less likely that the new manager needs to be exposed to opportunities for promotion, protected or sponsored because they are already in a new management position.
4. Which of the following proportions best describes how managers typically spend their time?
A. 65% administrivia, 10% finances, 25% people
B. 65% people, 10% finances, 25% administrivia
C. 65% finances, 10% people, 25% administrivia
D. 65% finances, 10% administrivia, 25% people
ANS: B
Rationale: The major focus of managers is people management. The other answer options reflect common mistaken notions that management is either busy work or numbers work.
5. The role of a manager to balance continuity and change in an organization is best described as:
A. Communicator
B. Entrepreneur
C. Stabilizer
D. Future leader
ANS: C
Rationale: These are all roles of managers. In the stabilizer role the manager balances continuity and change. In the communicator role, a manager is responsible for written and oral communication. As entrepreneur, a manager initiates and implements new programs. As future leader, a manager anticipates and supports change.
