Managing Human Behavior in Public and Nonprofit Organizations 5th Edition Denhardt Test Bank
Test Bank for Managing Human Behavior in Public and Nonprofit Organizations 5th Edition Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta, Kelly C. Rawlings, ISBN: 9781506382661
Table of Contents
1 Organizational Behavior as a Way of Thinking and Acting
2 Knowing and Managing Yourself
3 Fostering Creativity and Innovation
4 Managing Stress
5 Decision-Making
6 Motivation and Engagement
7 Leadership in Public Organizations
8 Power and Organizational Politics
9 Communicating Effectively With Others
10 Working in Groups and Teams
11 Managing Conflict
12 Organizational Culture and Change
13 Representing the Organization “On the Outside”
14 Managing Behavior in the Public Interest
Chapter 1: Organizational Behavior as a Way of Thinking and Acting
Test Bank
Multiple Choice
1. Which of the following questions should you ask when analyzing individual employee behavior in public organizations?
a. Do employees feel like part of a team?
b. Do workers understand the underlying values of the mission of the unit?
c. Are the appropriate equipment, technology, and supplies available?
d. Is the unit receiving adequate funding and central agency support?
Ans: B
Difficulty Level: Medium
2. Public servants have a responsibility to manage organizational behavior to meet ______.
a. public objectives and community needs
b. public objectives and organizational needs
c. public objectives and personal needs of employees
d. public objectives and to influence people to behave in a particular way
Ans: A
Difficulty Level: Easy
